Is this a contract based service?

No, all of our packages are month-to-month.

How much Website Design and maintenance experience do you have?

We have over 30 years of collective experience working with websites and coding. We initially started with static HTML websites and moved to platforms like WordPress in 2011.

What licenses or certifications do you have?

Our list of certifications include Google Ads certification and BING. We also routinely take part in seminars and training for new technologies, since tech is always evolving and changing.

Is my information safe when I sign up on your website?

Yes, 100% safe. Our website is integrated with powerful SSL security and also have additional layers of security that protect your information and privacy.

Where is Maintainedly based out of?

We’re based out of Hackensack, New Jersey.

Do you offer this service only in the USA?

No, we work with dozens of website owners around the globe, including in countries like Canada and the UK.

How much does your web design service cost?

Web design cost will depend on number of pages, features and functionality you need.  However, our web design fees are very reasonable with an average cost of $1500 for a custom-designed and interactive website.

What’s included in your web design service?

We understand most business owners don’t fully understand all of the technicalities of websites and the digital world.  We try to simplify things by offering a custom-tailored solution with everything needed to thrive online.  This includes:

• Custom-designed and mobile-friendly website
• Professional visual media (images, graphics, videos etc.)
• On-Page SEO
• Contact forms
• Professional copywriting (if needed)
• Social media integration
• Blog integration
• Fast load speeds
• Website security
• And more!

How long will it take to create or redesign my website?

The timeline depends on the scope of the project. A simple website may take just a few days, while a more complex site (with more pages, custom features or integrations) could take several weeks.

Do you offer custom website designs, or are they template-based?

We put together custom designs that are unique and tailored to your brand. Everything down to the smallest detail is personalized as per your brand, industry, audience and more.

Will my website be mobile-friendly?

Yes, all modern websites should be designed to be responsive, meaning they work and look great on mobile devices, tablets, and desktops.

Is SEO included with your website design service?

Yes, we perform On-Page SEO throughout your website. Some of the things we work on include:

• Meta tags (titles and descriptions)
• Alt text for images
• Clean coding
• Internal linking
• H1 tags
• Sitemap creation
• And more.

How much time do I get for website edits/updates?

Each of our packages offer a different number of monthly hours for website support and updates.  Additional webmaster support hours are billed at $40/hr.

What’s the estimated turnaround after submitting a request for an update on my website?

Every website edit is different, however, we typically complete your requested update within just a few hours, if not immediately.

Can I submit website edits on weekends?

Yes, you can request an update on your site 24/7.

What type of website work is covered in your packages?

Pretty much anything related to your website. However, our packages don’t cover any custom programming work, such as API integrations or highly advanced coding work.

What programming languages do you work with?

We work with all of the most popular languages, such as HTML, CSS, Javascript, Jquery, PHP and more.

Why is it important that my site is always up to date?

It’s important that the latest updates are always applied on your site to help protect against security threats and ensure your website is always running smooth. Outdated plugins sometimes cause glitches or issues on your website.

How often will you update my website?

We’ll update your website 1 – 2 times each month, depending on the software releases available.

Do you test before deploying any updates to ensure compatibility?

Yes, we’ve seen cases where certain plugins versions aren’t compatible. We always test on a local server prior to deploying any large updates on your live website.

What company do you use for website security?

We partner with several known brands to ensure the security of your website at all times.

Why is it important to have some type of security on my website?

Over the years, we’ve seen situations where websites are compromised and injected with malicious scripts that display inappropriate messages and images to your website visitors. We protect against this threat by integrating a powerful security firewall.

Does your service include a website firewall?

Yes, all of our packages include a firewall.

What’s included in your security scans?

We check for everything including malicious scripts, DDoS attacks, malware, brute force attacks and more.

Can you install an SSL certificate on my website?

Yes. We recommend SSL protection, specially if you’re taking credit card payments on your website. You must purchase the SSL and we’ll perform the integration.

How much space do you offer when hosting my website?

As much space as your website requires.

Is your website hosting reliable and secure?

We partner with one of the premium hosting companies in North America to offer you 100% uptime, very fast load times and security.

Will I get access to my Cpanel if you host my website?

Yes, we can provide access to your website’s Cpanel while hosting on our servers.

How many business class e-mails do I get with your packages?

We can create as many e-mails as you need. These e-mails can be integrated with any e-mail application or smartphone.